Privacy Policy
Privacy Policy
Effective Date: March 23, 2026
Jones Lake Management (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, joneslakemanagement.com (“Website”) and use our services.
By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect several types of information from and about users of our Website.
Information You Provide to Us
This includes information that you voluntarily provide through forms, emails, phone calls, or other communications, such as:
- Name
- Email address
- Phone number
- Mailing address
- Property or service inquiries
- Information submitted through contact forms
- Other communications with us
Information Collected Automatically
When you visit our Website, certain information may be collected automatically through cookies and similar technologies, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Referring website addresses
- Clickstream data
- Approximate geographic location
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and service requests
- Provide information about our services
- Improve our Website and services
- Analyze how visitors use our Website
- Measure the effectiveness of marketing campaigns
- Communicate with you about updates or services
- Maintain internal records
- Comply with legal obligations
3. Communications
We may use the contact information you provide to communicate with you regarding your inquiries, services, or requests. These communications may include phone calls, emails, and text messages (SMS).
By providing your contact information through our Website or other channels, you consent to receive communications from us, including text messages, related to your inquiry or services. Message and data rates may apply. You may opt out of receiving text messages at any time by replying “STOP” to any message you receive from us or by contacting us directly. We do not use text messaging for unsolicited marketing purposes without appropriate consent where required by law.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We use information you provide to send and respond to your mobile messages. This includes sharing it with platform providers, phone companies, and other vendors who help us deliver messages. We won't share mobile information with third parties for marketing. Text messaging originator opt-in data and consent are exempt from this. We may disclose information to satisfy legal, regulatory, or governmental requests, avoid liability, or protect our rights or property. This policy applies to your use of the Text Message Service and doesn't modify our general Privacy Policy, which may govern our relationship with you in other contexts.
4. Cookies and Tracking Technologies
Our Website uses cookies, pixels, web beacons, embedded scripts, and similar technologies to collect information about your interactions with the Website.
These technologies help us:
- Understand how visitors use our Website
- Improve functionality and user experience
- Measure marketing and advertising performance
- Personalize content and communications
You may control cookies through your browser settings. Disabling cookies may affect certain Website functionality.
5. Third-Party Service Provider
We work with third-party service providers that assist us with operating our Website and conducting our business. These providers may support functions such as:
- Website analytics
- marketing and advertising performance measurement
- customer relationship management
- communication and contact management
- call tracking and communication analytics
- website hosting and technical services
These third-party providers may collect information through cookies, scripts, or other technologies on our Website in order to provide their services to us.
The information collected by these providers is governed by their own privacy policies.
6. How We Share Information
We do not sell personal information in exchange for money.
We may share personal information with trusted third-party providers that perform services on our behalf, including analytics, marketing support, customer management, and website operations.
Information may also be disclosed:
- to comply with legal obligations
- to enforce our agreements
- to protect the rights, property, or safety of our business, users, or others
7. Your Privacy Rights (U.S. Residents)
Depending on your state of residence, you may have rights regarding your personal information, including the right to:
- Request access to personal information we have collected about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Opt out of the sale or sharing of personal information for targeted advertising
- Receive information about how your data is collected and used
To exercise your rights, please contact us using the information listed below.
We will respond to requests as required by applicable law.
8. Do Not Sell or Share My Personal Information
Some privacy laws consider certain types of data sharing for advertising or analytics purposes to be a “sale” or “sharing” of personal information.
If you would like to opt out of such sharing, you may contact us at the email address listed below.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system can guarantee complete security.
10. Children's Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
11. External Links
Our Website may contain links to external websites. We are not responsible for the privacy practices of those third-party websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Jones Lake Management
3433 Church St., Cincinnati, OH 45244
sales@joneslakemanagement.com
800.662.3474